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Customer Service Excellence (CSE) Workshops 2016

 

G4S Assessment Services is offering training workshops to organisations considering applying for the CSE.

If delegates are new to the concept of CSE, attending the workshop will enable them to understand and help prepare for an assessment.

Who Should Attend?

  • Organisations who wish to apply for the CSE standard and are not sure where to begin
  • Organisations who would like staff to receive some training on CSE and the assessment processes prior to commencing preparations for an assessment.

Aims and Objectives of the Seminars

  • The  standard themes and the key drivers of customer satisfaction
  • How your organisation will benefit from engaging with the standard
  • How to move forward to gain this prestigious Customer Service standard
  • An insight into the kind of evidence you will be looking to provide to gain an accreditation

By the end of the course the participants will be able to compile a timetable for their CSE application and have an understanding of the evidence required, and have all the skills to assist in the preparation of a successful application for CSE.

CSE workshops run from 9.30am 4.30pm and includes all supporting material, refreshments and evaluations.

How to Book!

To book a workshop, please contact cse@uk.g4s.com or telephone 0845 300 5172. 

Terms and Conditions

G4S Assessment Services are specialists in outsourced business services, with vast experience in the consultancy and assessment markets.

Contact Us

Phone:

0845 300 5172